soidisant

The monotone ringing of the phone. Okay, breathe, this is your call. The weeks of preparation: knowing who you are talking to, understanding their situation, relaying what you learned to help them. Yes, they have a problem, and you are here to fix it. You have the solution. As the phone rings, your confidence grows. The receiver clicks, "Hello?" Yes, this is your time to shine. "Hi, this is Shirley with AT&T, may I speak with the decision-maker of the house?"